Let’s face it – cost optimization is the major reason most companies establish their global competency centers (GCCs) in India. I have come across several

India is a goldmine of opportunities for multinational companies to set up their global capability centers. The country has the fifth-largest economy in the world

In today’s remote work environment, where 62% of virtual teams include at least three or more cultures, managing cultural diversity is crucial. Depending on how

Today, businesses are aligning their functions for adjusting to technological advancements. Be it HR, admin, finance, or operations, the changing pace of business is driving

Suma Subramanian Partner and Director, CaptiveAide After months of work sorting the legal and infrastructure areas of your captive entity in India, the least problematic

H. Narayana Swamy Partner and Director, CaptiveAide Let me be the first to acknowledge this: the support infrastructure in India isn’t always great. I will

Suma Subramanian Partner and Director, CaptiveAide Like all things, your Global Inhouse center / offshore captivehas a Life Cycle. While this may not come as

H. Narayana Swamy Partner and Director, CaptiveAide Believe it or not, technology outsourcing to India began with a captive center back in 1985. When Texas

Suma Subramanian Partner and Director, CaptiveAide So you have set up your captive center and think all the hard work is done – all the

H. Narayana Swamy Partner and Director, CaptiveAide When the economy hit a low a few years ago in the US, some analysts predicted the demise

Suma Subramanian Partner and Director, CaptiveAide After two decades of robust offshore outsourcing, organizations have begun to pause and contemplate whether it really is an