Privacy Policy  

CaptiveAide Advisors Private Limited.
www.captiveaide.com  | Effective Date: 20June 2026

CaptiveAide Advisors Private Limited (“CaptiveAide”, “we”, “us”, “our”), operates www.captiveaide.com (“Website”). This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our Website, contact us, submit an enquiry, download content, apply for a role, or otherwise interact with us. By using our Website or submitting your information to us, you agree to the practices described in this Privacy Policy. Where applicable law requires consent, we will obtain consent through appropriate means, including website forms, checkboxes, email confirmations, application portals, written communications, contractual documents, or other affirmative actions.

This Policy is an electronic record under the Information Technology Act, 2000, and serves as a privacy notice under the Digital Personal Data Protection Act, 2023 and Rules 2025 (“DPDP”), as applicable.

 

1. Information We Collect

We may collect the following categories of personal information:

  • Contact and identity data — name, company name, job title, business email address, phone number, and location.
  • Enquiry and interaction data — information submitted through contact forms, consultation requests, report downloads, event registrations, or email communications.
  • Recruitment data — resume, qualifications, work experience, skills, portfolio links, and references.
  • Technical and usage data — IP address, browser type, device details, pages visited, time on site, referral source, cookies, and similar data collected automatically when you use our Website.
  • Marketing preferences — newsletter subscriptions, communication preferences, and campaign responses.

We do not request sensitive personal data (e.g. financial credentials, health data, government IDs). Please do not submit such information unless specifically requested.

 

2. How We Collect Information

We collect personal information in three ways:

  • Directly from you — when you fill out a form, contact us, apply for a role, subscribe to updates, request a consultation, or communicate with CaptiveAide.
  • Automatically — via cookies, analytics tools, and similar technologies when you use our Website. These tools help us understand how visitors use the Website and improve our services.
  • From third parties — through business events, professional networks, referrals, or publicly available sources, where permitted by law.

 

3. How We Use Your Information

We use your personal information only for lawful purposes, including:

  • Responding to your enquiries, requests, and communications.
  • Providing information about CaptiveAide’s services, solutions, and capabilities.
  • Scheduling calls, consultations, demos, and follow-up discussions.
  • Sending newsletters, service updates, and business communications, where you have given consent.
  • Processing job applications, evaluating candidates, and managing recruitment.
  • Improving our Website, services, and user experience.
  • Detecting and preventing fraud, security incidents, and unauthorised access.
  • Complying with legal, regulatory, and contractual obligations.

We process your information only where we have a lawful basis to do so, such as your consent, a contractual requirement, a legal obligation, or a legitimate business interest. You may withdraw your consent at any time by contacting us at info@captiveaide.com.

 

4. Cookies and Website Analytics

Our Website uses cookies and similar technologies to improve functionality, analyze traffic, and understand how visitors interact with the Website. Non-essential cookies are only placed on your device after you provide consent via our cookie banner.

You may manage or withdraw your cookie consent at any time through the cookie settings on our Website or via your browser settings. Disabling cookies may affect certain Website features.

5. Sharing of Information

We do not sell your personal information. We may share your information, where necessary and permitted by law, with:

  • CaptiveAide’s employees, internal teams, affiliates, and authorised representatives.
  • Service providers and technology partners who support our operations, including cloud hosting, analytics, marketing, and recruitment services. These parties are bound by confidentiality and data processing obligations.
  • Business or implementation partners, where required to respond to your enquiry or deliver services.
  • Legal, regulatory, and professional advisors; and government authorities where required by law.
  • Acquirers in connection with a merger, acquisition, or business transfer. The incoming entity will be bound by this Policy or you will be notified.

 

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable law:

 

Data Category

Retention Period

Website enquiry / form data

2 years from last interaction

Job application records

12 months from application date

Marketing contact data

Until opt-out or 3 years from last engagement

Website analytics logs

26 months (GA4 default)

Access and processing logs

Minimum 1 year (DPDP Rules 2025, Rule 8)

Legal / compliance records

7 years or as required by applicable law

 

When personal information is no longer required, we delete, anonymize, or securely archive it.

 

7. International Transfers

CaptiveAide operates from India and works with US and European clients and partners. Personal information is primarily stored on servers in India. Where data is transferred internationally, we take reasonable steps to ensure it is handled securely and in accordance with applicable data protection laws, including the cross-border transfer provisions of the DPDP Act.

 

8. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorised access, disclosure, alteration, or loss. These measures include access controls, secure storage, confidentiality obligations, and documented incident response procedures.

In the event of a personal data breach, we will notify the relevant authorities and affected individuals within the timelines required by applicable law. No method of internet transmission is completely secure, and while we take reasonable steps to protect your data, we cannot guarantee absolute security.

 

9. Children’s Privacy

Our Website and services are intended for business users aged 18 and above. We do not knowingly collect personal information from individuals under 18. If we become aware that such information has been collected, we will take reasonable steps to delete it promptly.

 

10. Third-Party Links

Our Website may contain links to third-party websites or resources. CaptiveAide is not responsible for the privacy practices, content, or security of those websites. We encourage you to review the privacy policy of any third-party website you visit.

 

11. Duty of Data Principals

You must ensure that any personal information you provide to us is accurate, complete, and not misleading. If you provide personal data relating to another person, you represent that you have authority or a lawful basis to provide such data to us.

 

12. Updates to this Policy

We may update this Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated Policy will be posted on this page with a revised effective date. For material changes, we will provide reasonable advance notice via our Website or by email where required by law.

 

13. Contact Us

For any questions, requests, or grievances regarding this Privacy Policy or the handling of your personal information, please contact:

Grievance Officer / Privacy Contact
CaptiveAide Advisors Private Limited, India

Email: info@captiveaide.com

We will make reasonable efforts to respond to your request within the timelines required under applicable law. If your concern is not resolved, you may escalate to the relevant supervisory authority in your jurisdiction.

 

14. Governing Law

This Privacy Policy is governed by the laws of India. Subject to applicable law, courts in Bengaluru shall have jurisdiction in relation to disputes arising from or connected with this Privacy Policy.

 

© 2026 CaptiveAide Advisors Private Limited. All rights reserved.

Girish Kamath

Sr. Partner, Head – GCC Operations

30+ years in the Indian IT industry. 18+ years of experience as a Managing Director building and running Global Competency Center (GCC) captives. Built and operationally managed 1800+ resources across multi-city, multi-functional GCC for a leading US gaming company for over 10 years. Subsequently has built 5 additional GCCs in India.

Earlier in his career, he managed large, distributed programs for global customers across Europe and US for a large global IT services company.

Suma Subramanian

Co-founder and Managing Partner

30+ years experience in People Management, Human Resources Strategy, Design, Change Management and Operations. Formerly, Chief People Officer with a leading Infrastructure Management services company and before that, with one of the world’s largest IT services firms, managing HR for their largest business division with 10,000+ workforce and responsible for their key “Best Employer practices” in her corporate HR role

Transitioned captive operations for some of the world’s largest financial institutions. As the HRO Practice Leader, she is responsible for creating the high-performance workplace, creating a work culture that mirrors the GCC parent.

She is an Executive Coach, and is Certified in Change Leadership from Cornell University, a Certified NLP Practitioner, a Lead Assessor ISO9001 & Assessor BS7799

Narayanaswamy H (aka Swamy)

Co-founder and Managing Partner

35+ years of Finance and Operations experience with over two decades of CFO/COO level experience with global companies. Significant experience in Mergers & Acquisitions, raising Capital, post merger Integration

Been an advisor to several global enterprises and their offshore capability centers As CFO for the captive delivery center of one of the largest decision sciences companies, played a key role in growing it to 2000+ people. Prior experience includes setting up MNC subsidiaries including legal, regulatory and compliance matters

Jawahar Bekay

Founder & Managing Partner

Established CaptiveAide in 2016 as a specialist consulting and operations capable firm dedicated to helping companies from outside India to set up their captive entities or what are now called Global Capability Centers or GCC.

35+ years in the global IT industry with over two and half decades as CEO and strategic-level experience with global enterprises and markets. Co-founded one of India’s leading IT services companies in the infrastructure space. Co-founded Asia’s leading internet software development company. Global head of strategy and CEO for Indian captive operations for a $350M IT services company.

He has worked with large F500 and Global 200 clients in successful offshoring strategies both service provider and captive. Has built, acquired, integrated and managed multiple, cross-border companies.

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