RESEARCH & ADVISORY

Advisory & Research that minimizes hidden risks and secures long-term success

Our proactive research & advisory confidently assess the possibility of setting up your GCC in India. We mitigate intimidating risks, derive concrete insights, and advise on complete GCC management lifecycle.

Strategic Point-of-view

Going beyond guesswork for informed GCC decisions

Companies easily get entangled in the operational, legal, administrative, cultural, and recruitment complexities in setting up their Indian GCC without careful research and advisory. It delays their market entry and leads to operational hiccups. 

CaptiveAide offers meaningful guidance to reduce friction and minimize risks in setting up GCC in India. Our data-driven research & advisory focuses on – 

  • Business case advisory & guidance
  • Process/functional readiness assessment
  • Identifying niche talent pools for your industry
  • Salary benchmarking with competitor insights
  • Risk management and mitigation advisory 

Ensure that you walk on the right path to setup your GCC with our strategic advisory, helping you avoid all roadblocks on the way.

Offerings

Your Advisory Toolkit for GCC Success

Strategic advisory offers flawless setup, which makes GCC your long-term asset. The right assessments and experts can help you achieve operational efficiencies and multiply the value of this asset. 

CaptiveAide’s R&A framework combines in-depth insights and years of experience to create the perfect roadmap for your GCC footprint in India. 

  • In-depth Market Assessment – We provide detailed assessments, evaluations and reports into your target market, growth trends, viability of GCC setup, and market entry strategies, enabling you to recognize critical areas that may go unnoticed otherwise
  • Data-Driven Feasibility Analysis – CaptiveAide's R&A utilizes primary & secondary research to conduct data-driven analysis on on cost-structures, tax implications, and operation efficiencies to determine the feasibility of your GCC objectives.
  • Hyperlocal Analysis – Our location analysis is supported by data on talent availability, infrastructure, culture, regulatory environments and other factors to find the best location that serves your GCC's unique needs.
  • Talent Insights – We provide insights for your talent acquisition strategy based on local demographics, education systems, emerging workforce trends, and skill sets to ensure you hire the right talent.
  • Proactive Risk Assessment – We identify potential risks and mitigate them before they become challenges by assessing the legal, cultural, and operational barriers than can present bottlenecks in the GCC setup process. 
  • Bespoke Strategy Formulation – Our experts guide you through the complete GCC lifecycle process for a smooth and efficient launch with a customized strategy, which reflects your vision & mission, global expansion goals, and aligns with your overall business plan.
  • Playbook Creation - Our Playbook is the powerhouse of your GCC setup. It is our proprietary framework that provides a complete roadmap to setup your GCC and ensure it maintains peak performance.

Explore GCC possibilities that work for you!

Get in Touch

Benefits Point-of-view

Build your GCC on Solid Ground with CaptiveAide

Proper guidance can lead you to gain footing at every front – operational, legal, or functional. Our advisory service solidifies your decision-making on entering the Indian market. By partnering with us, you can avoid costly mistakes and transform risks into reward.  We go beyond data and reports to help you make expansion decisions that align with your business goals. Our expertise enables – 

Faster Market Entry  

Our insights help you bypass information-gathering delays and accelerate your market entry in India through our multiple entry strategy models.

Reduced Risk and Enhance ROI

We help to minimize potential pitfalls and maximize every dollar spent on your India business with proactive risk management and data-driven decision-making,  

Competitive Edge

We go beyond advisory and acts as your partners to design, implement, monitor, and govern existing and new entry strategies to help you achieve industry leadership.

Sustainable Growth

CaptiveAide offers specific information to evolve with market conditions and modify your positioning through actionable insights to achieve sustainable long-term growth.

Blogs and Articles

Impactful insights to maximize your GCC potential

Make your GCC Strategy Risk-Free with CaptiveAide!

Get a FREE RISK ASSESSMENT

Girish Kamath

Sr. Partner, Head – GCC Operations

30+ years in the Indian IT industry. 18+ years of experience as a Managing Director building and running Global Competency Center (GCC) captives. Built and operationally managed 1800+ resources across multi-city, multi-functional GCC for a leading US gaming company for over 10 years. Subsequently has built 5 additional GCCs in India.

Earlier in his career, he managed large, distributed programs for global customers across Europe and US for a large global IT services company.

Suma Subramanian

Co-founder and Managing Partner

30+ years experience in People Management, Human Resources Strategy, Design, Change Management and Operations. Formerly, Chief People Officer with a leading Infrastructure Management services company and before that, with one of the world’s largest IT services firms, managing HR for their largest business division with 10,000+ workforce and responsible for their key “Best Employer practices” in her corporate HR role

Transitioned captive operations for some of the world’s largest financial institutions. As the HRO Practice Leader, she is responsible for creating the high-performance workplace, creating a work culture that mirrors the GCC parent.

She is an Executive Coach, and is Certified in Change Leadership from Cornell University, a Certified NLP Practitioner, a Lead Assessor ISO9001 & Assessor BS7799

Narayanaswamy H (aka Swamy)

Co-founder and Managing Partner

35+ years of Finance and Operations experience with over two decades of CFO/COO level experience with global companies. Significant experience in Mergers & Acquisitions, raising Capital, post merger Integration

Been an advisor to several global enterprises and their offshore capability centers As CFO for the captive delivery center of one of the largest decision sciences companies, played a key role in growing it to 2000+ people. Prior experience includes setting up MNC subsidiaries including legal, regulatory and compliance matters

Jawahar Bekay

Founder & Managing Partner

Established CaptiveAide in 2016 as a specialist consulting and operations capable firm dedicated to helping companies from outside India to set up their captive entities or what are now called Global Capability Centers or GCC.

35+ years in the global IT industry with over two and half decades as CEO and strategic-level experience with global enterprises and markets. Co-founded one of India’s leading IT services companies in the infrastructure space. Co-founded Asia’s leading internet software development company. Global head of strategy and CEO for Indian captive operations for a $350M IT services company.

He has worked with large F500 and Global 200 clients in successful offshoring strategies both service provider and captive. Has built, acquired, integrated and managed multiple, cross-border companies.

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