Frequently Asked Questions - FAQ

GCCs in India, without the guesswork

What does CaptiveAide do?

CaptiveAide is a practitioner-led consulting and execution firm that sets up and scales Global Capability Centers (GCCs) in India end-to-end. It manages the full lifecycle — strategy, legal setup and compliance, facilities, hiring, transition and operations — and runs the centre on your behalf before handing it over, using its proprietary CAP (CaptiveAide Playbook) for risk-managed delivery.

A Global Capability Center (GCC) is a company-owned offshore office that runs core functions — technology, finance, analytics, AI — as an extension of the parent business. Unlike outsourcing, where a third party owns the team and the IP, a GCC keeps full control, ownership, and intellectual property in-house while accessing global talent at lower cost.

India is the world’s leading destination for GCCs because it combines deep technical and leadership talent, mature infrastructure, and significant cost efficiency. CaptiveAide helps global enterprises enter this market without friction — handling company formation, compliance, facilities, and hiring through a single-window model — so you can scale operations while retaining full ownership.

Yes. CaptiveAide’s Global Capability AIccelerator launches a working AI centre in India within 30 days using its Warehousing (plug-and-play) model. You get a fully-fitted 10–12 seat facility, a dedicated pod of 6–10 AI specialists, and enterprise-grade IT — without setting up a legal entity first, via an Employer of Record arrangement

The AI GCC in 30 Days includes a ready-to-use 10–12 seat facility with secure networks and GPU cloud, a dedicated pod of 6–10 AI specialists (engineers, MLOps, data, leads, analysts), full HR/IT/finance shared services, senior AI consultant access, and CAFÉ — CaptiveAide’s private marketplace of AI platforms, tools, and pre-built agentic solutions.

These are CaptiveAide’s four GCC entry models. Greenfield builds your own entity from scratch for full long-term control. D-BOT (De-risked Build-Operate-Transfer) lets CaptiveAide run the centre first, then transfer it to you. Warehousing offers an instant plug-and-play start with infrastructure ready. Transition-Build moves an existing vendor arrangement into your own captive, including rebadging.

Yes. With CaptiveAide’s Warehousing model, the team works under your direction from day one, and an “anytime transfer” option lets you move the entire team and intellectual property into your own legal entity once you reach the scale you want — giving you

100% ownership.

CaptiveAide absorbs the setup risk by running your centre as your local corporate function before handover. Its CAP Playbook standardises every step — business case, legal, compliance, facilities, hiring, and governance — and models like D-BOT and Warehousing let you start operating with minimal commitment and transfer to your own entity only when ready.

Yes. CaptiveAide operates as a single-window partner, handling company formation, legal and regulatory compliance, IP and licences, furnished office space and infrastructure, and end-to-end hiring through its in-house talent and leadership-search arm. This lets you focus on service delivery while CaptiveAide manages the operational pieces of running an India entity.

Yes. CaptiveAide provides both interim leadership — experienced leaders who stabilize a new centre until you’re ready for a permanent hire — and permanent leadership search across CxO and VP roles in the global IT/ITES and GCC sectors. The team are practitioner-consultants who have built and run large GCCs themselves

CaptiveAide is led by practitioner-consultants — former CxOs who have personally set up, built, and transformed large-scale GCCs. This hands-on experience underpins its “practitioner-led” delivery model, where the people advising on your centre are the

same kind of operators who have run them, rather than pure advisors.

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Girish Kamath

Sr. Partner, Head – GCC Operations

30+ years in the Indian IT industry. 18+ years of experience as a Managing Director building and running Global Competency Center (GCC) captives. Built and operationally managed 1800+ resources across multi-city, multi-functional GCC for a leading US gaming company for over 10 years. Subsequently has built 5 additional GCCs in India.

Earlier in his career, he managed large, distributed programs for global customers across Europe and US for a large global IT services company.

Suma Subramanian

Co-founder and Managing Partner

30+ years experience in People Management, Human Resources Strategy, Design, Change Management and Operations. Formerly, Chief People Officer with a leading Infrastructure Management services company and before that, with one of the world’s largest IT services firms, managing HR for their largest business division with 10,000+ workforce and responsible for their key “Best Employer practices” in her corporate HR role

Transitioned captive operations for some of the world’s largest financial institutions. As the HRO Practice Leader, she is responsible for creating the high-performance workplace, creating a work culture that mirrors the GCC parent.

She is an Executive Coach, and is Certified in Change Leadership from Cornell University, a Certified NLP Practitioner, a Lead Assessor ISO9001 & Assessor BS7799

Narayanaswamy H (aka Swamy)

Co-founder and Managing Partner

35+ years of Finance and Operations experience with over two decades of CFO/COO level experience with global companies. Significant experience in Mergers & Acquisitions, raising Capital, post merger Integration

Been an advisor to several global enterprises and their offshore capability centers As CFO for the captive delivery center of one of the largest decision sciences companies, played a key role in growing it to 2000+ people. Prior experience includes setting up MNC subsidiaries including legal, regulatory and compliance matters

Jawahar Bekay

Founder & Managing Partner

Established CaptiveAide in 2016 as a specialist consulting and operations capable firm dedicated to helping companies from outside India to set up their captive entities or what are now called Global Capability Centers or GCC.

35+ years in the global IT industry with over two and half decades as CEO and strategic-level experience with global enterprises and markets. Co-founded one of India’s leading IT services companies in the infrastructure space. Co-founded Asia’s leading internet software development company. Global head of strategy and CEO for Indian captive operations for a $350M IT services company.

He has worked with large F500 and Global 200 clients in successful offshoring strategies both service provider and captive. Has built, acquired, integrated and managed multiple, cross-border companies.

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